Store FAQ
- How do I purchase from the OETC Store?
- How do I track the shipping time for my order?
- How do I submit a purchase order (PO) to OETC?
- How can I access OETC's RFP documents on Google Drive?
- How do I subscribe to the OETC newsletter?
- How do I change my OETC Store quote?
- What is OETC's return policy?
- What are normal shipping charges?
- Are there fiscal year end purchasing deadlines?
- Can I purchase items for my personal use?
- Can I get another invoice for order #OCSXXXX or PO#XXXXX?
- What are normal delivery time frames?
- How do I get a complete purchase history report for my institution?
- When I order a software license, do I have to order a media set as well?
- Can I pay by credit card after I have already been issued an invoice?
- What methods of payment do you accept through the OETC Store?
- Will I get charged a fee for using a credit card (or p-card) to purchase?
- How do I update items or quantities on a quote in the OETC Store?
- How do I create and send custom quotes on the OETC Store?