OETC Return Policy
Almost all items can be returned unopened and in original packaging for a full refund with no restocking fee. OETC cannot refund shipping charges, nor is OETC responsible for return shipping costs, or items lost or damaged during return.
- For Microsoft and Adobe media sets: Thirty (30) days.
- For Microsoft and Adobe licenses: Fourteen (14) days.
- For hardware: Thirty (30) days.
- Downloaded software: No returns (most manufacturers provide free trials to evaluate prior to purchase).
- For custom designed furniture: No returns.
Please note: Some contracts may have policies that take precedence over this policy, please reference the specific contract, or contact OETC staff if you have any concerns.