Accessing the Admin Console
The Adobe Admin Console is a platform for monitoring, deploying, and managing your Adobe licenses. To access the Admin Console you must have an Adobe ID. You can create an ID through the Adobe sign up page.
Once you have created your Adobe ID, you will receive an email confirmation from Adobe. Further information about this process is located on the Adobe Admin Console page.
Preparing for Migration to Shared Device Licensing
Currently there is no way to test Shared Device Licensing and Creative Cloud 2019 before migrating completely. For those wanting to preview the changes, Adobe suggests purchasing a single Shared Device License to practice on. You can do this by leveraging OETC’s Adobe VIP licensing type.
Setting up Spark changes the Admin Console to an Enterprise Admin Console. This process will not affect existing Creative Cloud all apps Device Licenses. Converting the console grants Admins the ability to request expert support sessions. You can also contact Adobe for Admin Console support from their Support and Expert Sessions page.
Installing Shared Device Licensing and Packaging Licenses
Version changes require Admins uninstall and reinstall the software on machines. Adobe has provided a guide on Uninstalling Adobe Products. Shared Device Licensing also has different System Requirements than previous versions.
Although the new package can be installed in an imaging setup for new computers, Adobe does not recommend this as it can cause issues. Adobe recommends using a third party deployment tool such as Microsoft SCCM or JAMF Casper Suite for best results. Adobe provides information on this topic in the Deploy Packages support page.
In CC19 packages are created within the Admin Console. Admins can no longer use the standalone Creative Cloud packager with this version of Creative Cloud. Instructions on creating Shared Device License Packages are located on the Adobe support page.
Managing Users and Permissions
Adding users to the Admin Console does not create Adobe ID credentials for them. If using Adobe ID, users are sent an email invitation to access Creative Cloud that will prompt them to create their own password. Set-up for each identity type can be found on the Adobe Set up identity page.
Admins can regulate license use in the “Permissions” tab of the Admin console. Instructions for customizing these permissions is located on the Adobe Shared Device configuration page.
- Adobe Admin Console
- Adobe Admin: Manage Products and Profiles
- Adobe Administrative Roles
- Adobe VIP and ETLA: Shared Device Licensing Overview