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Microsoft Licensing

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Support documents and FAQs related to Microsoft licensing off of the OETC contract

  • Microsoft: How do I count the number of Education Qualified Users (EQU) at my institution?
  • Microsoft: How do I deploy Microsoft Office 2019 or 2021?
  • What do I do if I have been notified that I am losing access to Microsoft Office 365?
  • Microsoft: How do I calculate the number of Full Time Equivalent (FTE) employees at my institution?
  • Microsoft: I received an email "RE: Your Office 365 ProPlus for students subscription has expired" and have already submitted my renewal order.
  • Microsoft: Will Microsoft offer a replacement for System Center Endpoint Protection (SCEP) for Mac and Linux?
  • Microsoft EES: I have already paid my Microsoft EES renewal this fiscal year.
  • What contacts are needed to manage my Microsoft EES agreement?
  • Microsoft EES: How do I set up the Microsoft Home Use Program? (HUP)
  • Microsoft EES: Why do I have a new Microsoft EES enrollment number?
  • I lost my Microsoft license key. What do I do?
  • Microsoft Office 2016 is not working after installing Sierra on my Mac. What should I do?
  • Can I buy an old version of a Microsoft license?
  • How do I request additional Microsoft Multiple Activation Keys (MAK)?

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