Adobe reported that two serial numbers used by some OETC members have been compromised, and they are issuing new ones.
Impacted serial numbers:
This is affecting customers who have installed Adobe Acrobat Pro 2015 or earlier. If you are affected, you will see the following error message, likely when installing or re-installing:
If you get this message, or anything indicating that your serial number is no longer working, please contact OETC support, and we will get you the new serial numbers.
Please note that you must log-in with an Adobe ID. If you do not have one, the instructions to create a free one are here. We do not believe that the account needs to be associated with you or your specific license.
Tip: Use the Adobe Enterprise Toolkit to suppress or bypass activation. Learn more.
We’re sorry for any trouble or delay this may have caused for you and your institution. If you have more questions or need any more information, please contact OETC support.