Coming soon—Shared Device Licensing
Adobe has recently announced that they will no longer support installs deployed with serial numbers for Creative Cloud 2019. The last version to support serialized deployments is Creative Cloud 2018. ETLA members with serialized deployments should not attempt to update to Creative Cloud 2019.
To solve for licensing shared environments, Adobe will soon provide a Shared Device License option. Shared Device Licensing will provide access to Creative Cloud 2019 (CC 2019) on a machine, while allowing a login to provide the user access to their Creative Cloud profile. Shared Device Licensing will be available early 2019, at no additional cost; at which point you will have the option to upgrade to CC 2019 using the new Shared Device Licensing model or stay on CC 2018 using serialized deployment.
If users do not migrate to the Shared Device Licensing model, they retain the option to continue using serialized deployment for Creative Cloud 2018 (CC 2018). However, updates are no longer available for CC 2018 on serialized deployments.
Until its release, shared environments can continue to use serial numbers. Do not attempt to update shared environments created via serialized deployment. Updates for these licenses should be disabled completely to avoid operating issues. If you or your users have already tried to update, the 2019 Creative Cloud apps installed on a machine will run in trial mode. To convert back to CC 2018, uninstall CC 2019 and reinstall the previous version of Creative Cloud.
How will I deploy the new Shared Device License?
All OETC Adobe ETLA participants should have access to an Adobe Admin Console. If you do not have access, please contact us. Shared Device Licensing will be managed via the Adobe Admin Console. Once released, you will be able to enroll users in the Shared Device Licensing option by submitting a list of shared users within the Adobe Admin Console using either a Single Sign-On (SSO) platform or a federated ID.
When migrating from serialized deployment to the Shared Device Licensing model, you will need to make a new package and redeploy the product completely.
How will this affect my current named users?
Named users have the option to either upgrade to CC 2019 using the Shared Licensing option, or simply continue using Creative Cloud 2018 with no interruption and continued updates. Please note that only staff and faculty may qualify as a named user. Students should not be enrolled in your console as a named user.
What if I have already updated my shared environments?
CC 2019 is available today if deployed via Named User Licensing. Do not attempt to update machines in shared environments deployed via serialization. If you or your users have already tried to update, the 2019 Creative Cloud apps installed on a machine will run in trial mode. To convert back to C C2018, uninstall CC 2019 and reinstall the previous version of Creative Cloud.